How do I pay rent?
Your landlord decides the payment method. You may be asked to pay in cash or by e-wallet such as GCash or Maya. After paying, record the payment on your rental page with a photo of the receipt so your landlord can confirm it.
How do I submit a maintenance request?
Log in, open your rental and choose Submit Maintenance Request. Describe the issue in detail and add photos for your landlord. For emergencies such as flooding, gas leaks or electrical faults, call your landlord right away.
What is the guest policy?
All guests must follow your landlord's guest policy. Check your lease for the rules on overnight visitors and visiting hours.
Can I have pets?
Only with your landlord's express consent. Ask your landlord whether pets are allowed and whether any fees or deposits apply.
What happens if I pay rent late?
Late fees depend on what you agreed with your landlord. Check your lease or contact your landlord for details, and message them as soon as you expect a delay.
Am I allowed to make changes to the unit?
Check your lease first. Every change, including painting or installing hardware, needs your landlord's approval beforehand.
Still have a question?
Send us a message and our team will reply by email, or call (+63) 993 227 3303.